Free Shipping for Rs.1000 & above. COD service is not available temporarily for all orders.

Shipping & Return Policy

Delivery

  • All our products are handmade and made-to-order,so kindly bear with us for 4-5 working days to ship your order

Return Policy

  • Products can only be returned if the product is damaged or lost during transit.
  • Colour may vary according to the monitor setting so kindly refer the written format mentioned in each product description.
  • Accessory/thread colour may vary slightly in some products according to the market availability.  
  • Return pick-up will be arranged by us for most places in case if reverse pickup is not available customer has to ship the product to us.
  • Return request has to be raised within 48hrs after receiving the product. Return request are only via e-mail
  • Returned products will be examined by our team to validate the return.
  • Few personalised product cannot be returned.
  • Shipping cost should be bared by the customer.
  • Store credit will be given only for the product value.
  • If purchased in any offer,only the offer value will be credited not the actual product value.
  • Our support team will not be working on sundays and on general holidays, e-mail reply will be done on next working day.
  • Few personalised product cannot be returned.
  • If the product is not available/ due to any problem management has the full authority to cancel the order & Refund the order value to the customer.

Money Back Guarantee

  • Returned products will be examined by our team to validate the return.
  • If return accepted product will be replaced or store credit will be issued according to customer preference.
  • Store credit will be given only for the product value.
  • If purchased in any offer,only the offer value will be credited not the actual product value.